⚠️ Important: Hotel inventory, visa regulations, transport requirements, Nusuk requirements and package pricing may change without prior notice. All bookings are subject to final confirmation and availability.
Frequently Asked Questions
Yes. Customers can either use our Customize Package Engine to explore package options instantly or contact our team directly via WhatsApp for personalized assistance and quotations.
No. You may submit an online booking request, contact us on WhatsApp, visit our office or speak with our travel consultants directly. Choose whichever method is most convenient for you.
The Customize Package Engine is designed to help pilgrims explore multiple hotel, room and service combinations instantly. This allows customers to compare options and understand approximate package costs before speaking with our team.
The package combinations displayed are based on available inventory and pricing at the time of search. Final confirmation is always provided by our team after availability verification.
Simply contact our team on WhatsApp. We can create customized Umrah packages based on your preferred hotels, travel dates, budget and specific requirements.
The system was created to give customers the flexibility to explore various Umrah package combinations instantly while still having access to our experienced travel consultants for personalized guidance and booking assistance.
The system instantly displays multiple package combinations based on your selected travel dates and passenger details. Instead of waiting for quotations, you can immediately compare options, prices and inclusions, helping you make faster travel decisions.
Yes. The Customize Package Engine is designed to help customers explore package options instantly. Once you find a suitable package, you may submit a booking request or contact our team via WhatsApp for further assistance and confirmation.
For Umrah Visa approval, passengers must have:
Confirmed arrival and departure air tickets
Nusuk-approved hotel bookings
Transport arrangements
Valid passport and required documents
Visa approval is solely at the discretion of Saudi authorities.
No. All hotels displayed are subject to availability at the time of booking confirmation.
The system only displays dates where hotel inventory and package pricing are available.
Transport and driver details are normally sent to the lead passenger's WhatsApp approximately 4 hours before departure or pickup.
The system automatically combines available hotels, room types, meals, transport and other services to provide multiple package options.
Package options depend on hotel availability, room inventory, transport capacity and selected travel dates.
Yes. Searches are restricted based on available vehicle capacity and operational limits.
Vehicle availability depends on passenger count and route requirements. Common vehicle categories include:
Sedan (up to 2 passengers)
H1 Vehicle (up to 5 passengers)
Hiace Van (up to 10 passengers)
Coaster Bus
Large Bus
Vehicle allocation is automatic based on passenger count.
Children are charged according to their age at the time of travel:
2 to 5 years
6 to 11 years
Applicable charges are automatically calculated by the system.
An infant is a child below 2 years of age on the date of travel.
No. The number of infants cannot exceed the number of adults travelling.
All package prices are displayed in Saudi Riyal (SAR).
Prices displayed are tentative and subject to hotel availability, transport availability, visa regulations and supplier confirmation.
No. A booking request is only an enquiry. Final confirmation will be provided after availability verification.
Hotel changes are subject to availability and supplier approval. Additional charges may apply.
Date changes are subject to airline, hotel, visa and supplier policies and may incur additional charges.
Transport requirements may vary according to current Umrah regulations and package conditions.
The system requires two different cities to generate valid Umrah package combinations.
The system automatically validates dates to ensure a valid stay period.
Unused services are generally non-refundable unless specifically stated otherwise.
No. Visa approval is solely at the discretion of the Saudi authorities.
Hotels may not appear if inventory is unavailable, sold out or outside the selected travel dates.
Yes. Customers can either use our Customize Package Engine to explore package options instantly or contact our team directly via WhatsApp for personalized assistance and quotations.
