Tours & Travels
Makki Madani Tours And Travels
Last Updated: 15 August 2026
Welcome to Makki Madani Tours And Travels.
These Terms & Conditions govern your use of our website, travel services, Umrah package services, Customize Umrah Package Engine, booking request system, quotations and related services.
By using our website or submitting a package or booking request, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
If you do not agree with these terms, please do not use the website or submit a booking request.
Makki Madani Tours And Travels provides travel-related services including:
The Customize Umrah Package Engine is provided to help customers explore available hotel, room, transport, visa and meal combinations and obtain tentative package pricing.
The Customize Package Engine is an online quotation and package comparison tool.
The prices and package combinations displayed by the system are based on information and inventory available in our database at the time of the search.
Package availability, hotel rates, transport rates, visa requirements, airline fares and other service charges may change without prior notice.
Final confirmation is subject to verification by our team and the relevant suppliers.
Prices displayed through the Customize Package Engine are tentative.
Prices may change because of:
A displayed price does not constitute a guaranteed quotation unless specifically confirmed by Makki Madani Tours And Travels.
Hotels displayed on the website are subject to availability.
Selecting a hotel or viewing a hotel combination does not guarantee that the hotel will remain available until booking confirmation.
The hotel, room category, room type, meal plan and applicable rate must be verified before final confirmation.
Hotel names, room categories, distances and other information are provided for informational and package-planning purposes.
Room prices and occupancy calculations are based on the room inventory and pricing information available in our system.
For single passengers, a room designed for two or more occupants may be charged at the applicable full room rate where a separate single room rate is not available.
For groups, room allocation depends on available room categories, occupancy restrictions and hotel inventory.
Final room allocation is subject to hotel confirmation.
Customers are responsible for providing accurate passenger information.
This includes, where applicable:
Any incorrect, incomplete or misleading information may result in additional charges, booking problems, visa delays or cancellation.
Children and infants are subject to applicable airline, hotel, transport and visa rules.
Customers must provide accurate ages for all children and infants.
An infant is generally considered a child below two years of age, subject to the applicable airline and service provider rules.
The number of infants may be subject to restrictions based on the number of accompanying adults.
Final charges and eligibility are subject to applicable supplier rules.
Makki Madani Tours And Travels may provide assistance with Umrah visa processing where applicable.
Visa issuance and approval are not guaranteed.
Visa approval is subject to the rules, regulations and decisions of the relevant Saudi authorities and applicable service providers.
Customers must provide valid and accurate documents required for visa processing.
Any rejection, delay or additional requirement imposed by the authorities or service provider may affect the travel arrangements.
Visa fees and related charges may be non-refundable depending on the applicable rules.
Airline tickets are subject to the terms and conditions of the relevant airline.
Fare rules, baggage allowance, cancellation, refund, date changes and other conditions depend on the ticket purchased.
Flight schedules may be changed, delayed or cancelled by airlines.
Makki Madani Tours And Travels is not responsible for changes made by airlines or circumstances beyond our reasonable control.
Transportation services are subject to availability and applicable operational requirements.
Vehicle allocation may depend on the number of passengers, route, travel date and available vehicle category.
The vehicle shown by the system is indicative and may be changed to another suitable vehicle where operationally required.
Transport and driver details may be provided closer to the scheduled journey or pickup time.
Submitting a booking request through the website allows our team to verify availability, pricing and package requirements.
Our team may contact the customer to:
The booking becomes confirmed only after confirmation by Makki Madani Tours And Travels and completion of the applicable payment requirements.
Payments must be made through the payment method communicated or provided by Makki Madani Tours And Travels.
Applicable payment deadlines must be followed.
Failure to make payment within the specified time may result in cancellation or loss of availability.
Additional charges may apply where supplier rates or availability change before payment or confirmation.
Cancellation and refund conditions depend on the specific service purchased.
Different rules may apply to:
Any cancellation charges, supplier penalties, government fees or service charges will be deducted where applicable.
Refunds are subject to the applicable supplier and service rules.
Requests to change:
are subject to availability and applicable supplier rules.
Additional charges may apply.
We make reasonable efforts to keep the information on our website accurate and updated.
However, errors, omissions, technical issues or outdated information may occasionally occur.
Hotel photographs, distances, descriptions, prices, availability and package information may change.
We reserve the right to correct errors and update information without prior notice.
For larger groups, customers may be requested to select preferred hotels or contact our team for a customized quotation.
Large group pricing may require individual verification of:
The online engine may restrict or modify results for larger passenger groups to ensure that the quotation can be properly verified.
Some services are provided by third-party suppliers including airlines, hotels, transport operators, visa service providers and other travel partners.
Such services are subject to the respective supplier's terms and conditions.
Makki Madani Tours And Travels shall not be responsible for delays, cancellations, losses or additional costs arising from circumstances beyond our reasonable control, including but not limited to:
Customers must not:
We reserve the right to restrict access where misuse is detected.
The website design, content, text, graphics, logos, software, database structure and other materials belonging to Makki Madani Tours And Travels may not be reproduced, copied, modified or distributed without prior permission.
Personal information submitted through our website is handled in accordance with our Privacy Policy .
Makki Madani Tours And Travels reserves the right to update these Terms & Conditions from time to time.
The updated version will be published on this page with the revised date.